Advocate Team

Agent Care Team (ACT)

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Amanda McCalden

Agent Care Team Member
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Christian Greene

Agent Care Team Member
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Christina Gilbert

Agent Care Team Member
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Elaine Scarfo

Agent Care Team Member
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Gerricca Lamarr

Agent Care Team Member
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Jill Foley

Agent Care Team Member
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Kimberly Vaughan

Marketing Specialist
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Marissa Fulvi

Agent Services
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Maureen Aller

Agent Care Team Member
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Maureen Hart

Agent Care Team Member
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Michelle Eubank

Agent Care Team Member
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Mysti Mejia

Agent Care Team Member
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Nicole Swanson

Agent Care Team Member
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Shannon Gedney

Agent Care Team Member

Regional Managers

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Almo Cattani

Regional Manager, Broward & Palm Beach, FL
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Bob Bourdette

Regional Manager, Southern California
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Boyd Watson

Regional Manager, Philadelphia
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Brad Brawner

Regional Manager, Houston
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Brad Gibson

Regional Manager, Midwest
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Brian Benedict

Regional Manager, Indiana
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Brian Blair

Regional Manager, Arizona
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Cedric Lee

Regional Manager, AR, MS & West TN
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Chinyere Norman

Regional Manager, Georgia
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Christina Lonigro

Regional Manager, PA, WV & Veterans Initiative Specialist
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Dana Meyers

Regional Manager, Nature Coast FL
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David Brown

Regional Manager, Minnesota
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David Fent

Regional Sales Manager, South Carolina
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David Gresl

Regional Manager, Nevada
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Denise De Santiago

Regional Manager, Orlando
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DeWayne Upchurch

Regional Manager, Baltimore
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Don A. Jelniker

Regional Manager, Colorado
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Doug Marshall

Regional Manager, North Carolina and Virginia
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Frank Vandersande

Regional Manager, Miami
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Gloria Hamilton

Regional Manager, Illinois
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Greg Yamane

Regional Manager, Hawaii
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Jason Luquire

Regional Manager, South Carolina
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Joan Merwin

Regional Manager, Wisconsin
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Joanne French

Regional Manager, Northeast
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Jorge Maldonado

Regional Manager, Central & North Florida
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Joseph Domagala

Regional Manager, Upstate New York
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Joshua Lawford

Regional Manager, Alabama
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Juan Carlos Ascencio

Regional Manager - Boston
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Justin Hall

Regional Manager, Southwest Florida
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Kimberly Ayala

Regional Manager, San Antonio
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Kris Fields

Regional Manager, East Tennessee
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La Tanya Hubbard

Regional Manager, Nashville
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Liza Carrillo

General Manager, Puerto Rico
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Lupe Bruneman

Regional Manager, South Florida
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Melissa Pickering

Regional Manager, Louisiana
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Miranda Chapman

Regional Manager, West Virginia
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Mitch Berg, Jr.

Regional Manager, Tampa Bay FL
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Nikola Visic

Regional Manager, The Villages
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Ruben Quintero

Regional Manager, Downstate New York
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Rusty Menke

Regional Manager, Ark., Okla.
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Sandy Martinez

Regional Manager, Dallas, El Paso & Las Cruces, N.M.
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Shawn Oram

Regional Manager, Idaho
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Yoshio Chandler

Regional Manager, Michigan

Executive Leadership Team

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Dr. Darwin Hale

CEO & Founder, COL (RET), USA
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Jennifer Melreit

Agency Development National Director
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Alissa Morris

Comptroller & Compliance
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Charles Coldiron

Director of Contact Center Operations
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Craig Thompson

Process & Performance Leader
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Cullen Wright

Mid Atlantic Director, COL (RET), USA
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Jerry Messina

Regional Director, Northeast
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Larry Carroll

Regional Sales Director, Midwest
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Mike Yasi

National Sales Director, DSNP & Regional Director, Southwest Region
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Mitch Berg

Director, West Florida
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Ruben Cintron

Director of Finance, Accounting & Analytics
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Wendall Wells

Regional Director - Southeast

Special Teams

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Briauna Jackson

Client Care Specialist
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Jackleen Houchens

Client Care Team Manager
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Jinette Negron

Bilingual Agent Care Team - Florida
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John Lane

Omni Channel Marketing Manager
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Joshua Houchens

Data Analyst and Technology Specialist
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Katie Stanley

Project Manager
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Lidia Abudayeh

Engagement Marketing Specialist
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Max Griendling

Digital Marketing Specialist
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Vickie Keys-Lydic

Compliance & Contracting Specialist
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Zonia Rattray

Compliance Associate
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